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Frequently Asked Questions

Below you will find a list of the most common frequently asked questions relating (FAQ) to IT support, solutions, and services provided by ElMajos Limited. If you can't find an answer, contact us and we will be happy to help.

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GENERAL

A consultant can bring a specific set of expert experience and knowledge that are needed to complete a project; experience and knowledge that may not currently exist among your team members and that will help in the completion of your project quickly and efficiently.

Mistakenly, we ought to think only large enterprises or complex projects require a consultant. But, NO, that is not the case. Our clients range in size from start-ups to Fortune 500 companies. In fact, hiring the right consultant just might help you increase your business productivity and efficiency.

Our consultants bring technical expertise that add values to your core business. Provided services range from defining project scope to its implementation; handling of design, testing, installation and training processes; network design and security implementation. Kindly get in touch for more info. 

Yes, we are resellers of the majority of Tier 1 product manufacturers including Microsoft, Hewlett Packard Enterprise, Hewlett Packard Inc., Lenovo, and VMware and many other brands. You can get  in touch with us for your IT equipment procurement services. 

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MANAGED IT SERVICES

Managed IT Services is the outsourcing of your company’s information technology management and maintenance to an external provider. In the most simple terms, it’s paying another company to look after the IT matters in your business, allowing your staff to focus on your core business.

A Managed Service Provider, or MSP proactively works to maintain the technology in your business, offers remote IT support, creates IT disaster recovery plans and develops business continuity solutions. And, performs other services per your business need at a specific period. 

You might think that managed services are for big enterprises with large budgets, but you could not be more wrong. At ElMajos, we support SMEs primarily, that is small to medium enterprises. In other words, we focus on small businesses like yours, and want you to grow as we do!

Working with an MSP improves your business operation by letting your staff focus on their work, instead of dealing with IT problems. An MSP is ‘proactive’; they anticipate problems and fix issues before they happen and ‘reactive’, when issues happen, they fix it as soon as possible, thus ensuring your business continuity.

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PROFESSIONAL SERVICES

ElMajos Limited provides IT consulting, Managed IT Services, Professional Services including IT Solutions, and, IT products or devices for customers throughout Ghana and gradually expanding to West (Liberia, Togo, Benin, Ivory Coast) and Central part of Africa (Gabon and Congo). 

ElMajos Limited is there to supplement your in-house staff, not replace it. The Proactive Team can help with the needs assessment, do the research on the products and services needs to meet those needs, and to help with the implementation of those products and services.

There are a number of aspects from initial concept to the final implementation. Therefore, the cost vary according to the project requirements and the duration you work with us. You can contact us to get cost estimation for your specific project. We will be glad to discuss this further with you.

If you are a Startup, or a small enterprise that need online presence with not much requirements, and don’t have the means to get a proper one, then this option is for you. We have been there before, and know how much a good website can be instrumental in the success of a company.

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    HOW WE HELP STARTUPs

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    GH₵2,490Yearly Package
    • Logo (re)Design
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    • Optimized and SEO Ready
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    • Blog Section Added
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    GH₵1,990Yearly Package
    • Logo (re)Design
    • Business Card Design
    • Free Domain Name
    • Website Design (10 Pages)
    • Up to 5 Private Emails
    • Contact Forms (2)
    • Optimized and SEO Ready
    • Content Management System